Trust: An Employee/Employer Building Block

Welcoming someone new into your home requires trust. Who is this person coming in, what will they bring to the table, and how can I feel completely secure when they are caring for my child alone? Those are all relevant, and important, questions that can run through a parent’s mind when hiring a nanny. Now ask, how can a caregiver ease the process?

Set common goals. Let parent’s feel secure by knowing that there is a nanny/parent team. Set an agenda and follow through.

Establish credibility. Following through on a consistent basis will help the parent trust that the nanny’s word is fact. If she says she is going to do something, it will get done.

Listen and follow directions. Parents know what they want done, when they are out of the home. When going over the day’s plans, take notes, ask questions, and reiterate important details to ensure accuracy.

Add input when needed. Being at home all day allows caregivers to be more aware of scheduling conflicts, amount of downtime, more hectic times of the day, and more. Observe, express concerns, and offer suggestions to employers.

Be a strong communicator. Nannies are the eyes and ears of the home when parents are away. Try keeping a notepad that recaps the day so parents are updated when they come home. The outcome is a smooth transition from day into evening for kids.

Earning an employer’s trust may be instantaneously or take time. Once a relationship is established, parents will feel more at ease. A strong foundation is built on trust.